Professional Experience
Design, Code, Coffee, and Career Chronicles
Every role, every project, and every design has added a chapter to my journey as a professional. From crafting elegant designs to building reliable web experiences, my aim has always been to exceed expectations and leave a lasting impact. Here’s a sneak peek into where I’ve been, what I’ve achieved, and how I continue to evolve in pursuit of excellence.
Professional Experience
CREST LEATHER (CREST JMT LEATHER LTD)
Aug 2026 - Present (25 Days)
IT Trainee · Full-time
Cross-functional IT Trainee acting as the technical backbone for Web Operations, Enterprise Resource Systems (ERPs), and Digital Workflows, while actively participating in cross-departmental Sales Operations. Responsible for maintaining data integrity across ERP, Web E-Commerce, Customer Support, and Financial Gateways, alongside supporting live commercial Inventory Reporting.
● Web & ERP Systems Integration
- Maintain and monitor real-time data synchronization between the company’s digital platforms: LeatherStockSales.com (built on Wix) and CrestLeather.com (built on WordPress with WooCommerce) and Microsoft Dynamics NAV (Navision).
- Test, inspect, and debug API endpoints and data payloads using Postman to ensure seamless communication across web frontends, e-commerce layers, and backend databases.
- Manage live inventory databases, ensuring dynamic updates for leather products, color variants, and stock quantities across system layers.
- Utilize Jet Reports within Microsoft Excel to extract real-time enterprise data from Microsoft Dynamics NAV, generating automated operational reports for stock and sales analysis.
● Customer Communications & Digital Workflows
- Manage B2B and B2C client(s) touchpoints, inquiries, and support tickets through Freshdesk and HubSpot.
- Oversee document workflows, contract routing, and legal electronic signatures using Nitro PDF & eSign Tools alongside Adobe Acrobat Pro.
- Handle online payment configurations, billing records, and transaction logs via Stripe.
● Global Internal Communications & Branch Support
- Serve as an internal IT contact using Microsoft Outlook to facilitate cross-branch communications across Crest Leather’s international locations, including the United Kingdom (UK), Italy, Brazil, Thailand, United States (US), South Africa, and Canada.
- Support team groups, department heads, and regional branches with technical troubleshooting, ticket resolutions, and routine administrative requests.
● Cross-Departmental Sales Operations & Training
- Undergo structured training within the Sales Department to utilize operational downtime and develop commercial negotiation and client management skills.
- Provide operational cover for sales representatives during absences or peak volume periods by processing orders, generating quotes, and resolving client requests.
- Leverage technical access to Microsoft Dynamics NAV (Navision) and Jet Reports to provide real-time stock availability and product insights directly to the sales team.
Skills: Web Development · Front-End Web Development · Back-End Web Development · Sales · CRM · ERP · Wix · NAV
Jay Manav Seva Parivar (JMSP) Trust, Nadiad
Feb 2024 - Aug 2026 (2 Years and 6 Months and 10 Days)
Web Developer · Full-time
As the Lead Website Developer & Digital Asset Specialist for Jay Manav Seva Parivar Trust, Nadiad and its division, Dikranu Ghar (Old Age Home), I oversaw and enhanced the organization's overall digital infrastructure to drive community engagement, streamline operational workflows, and support fundraising efforts.
• Full-Stack Web Development & Maintenance: Engineered and maintained responsive, user-centric web applications for JMSP Trust using HTML, CSS, JavaScript, and PHP to showcase ongoing projects, donation drives, and community events.
• Custom Admin Panel & Operations: Developed and managed a custom admin dashboard with complete CRUD functionality to manage Blogs/Articles, System Receipts, Book Receipts, Campaign Entries, Event Notices, Donor's Birthday Anniversaries, and Donor Database Records.
• Scalability & Performance: Optimized database queries and back-end logic to handle expanding donor data and higher traffic volumes seamlessly while maintaining data integrity and security.
• Tax Compliance & Digital Workflows: Collaborated on compliance processes to automate the generation and secure web-based delivery of official Form 10BE Tax Donation Certificates for donors under Income Tax Department guidelines.
• Graphic & Brand Design: Created unified brand assets, including official letterhead layouts, promotional banners, informational brochures, campaign media, and vector logo redesigns for the trust and its facilities.
Through this dual role in Web Development and Brand Design, I modernized the trust's digital presence, improved donor transparency, and significantly reduced administrative overhead for daily operations.
Skills: Web Development · Front-End Web Development · Back-End Web Development · Responsive Web Design · HTML5 · Cascading Style Sheets (CSS) · JavaScript · PHP
Balaji E-Mart
Dec 2025 - Mar 2026 (3 Months and 30 Days)
Web Developer / Video Editor · Part-time
Driving digital transformation and online presence through Full-Stack Web Development and Multimedia Content Creation.
Designed and developed BalajiEmart.com (formerly BalajiSeasonable.com), a complete E-Commerce platform built from scratch using HTML, CSS, JavaScript, and PHP
Created a comprehensive Admin Dashboard to streamline backend operations, inventory management, and order processing
Produce and edit engaging video content across multiple social media platforms, including YouTube Videos, YouTube Shorts, Facebook Videos, Facebook Reels, and Instagram Reels
Manage end-to-end website maintenance, ensuring optimal performance, User Experience (UX), and security
Skills: Web Development · Front-End Web Development · Back-End Web Development · Responsive Web Design · HTML5 · CSS3 · JavaScript · PHP · E-Commerce · Video Editing
Balaji Seasonable
July 2024 - Oct 2025 (1 Year and 3 Months and 30 Days)
Web Developer / Video Editor · Part-time
Driving digital transformation and online presence through Full-Stack Web Development and Multimedia Content Creation.
Produce and edit engaging video content across multiple social media platforms, including YouTube Videos, YouTube Shorts, Facebook Videos, Facebook Reels, and Instagram Reels
Manage end-to-end website maintenance, ensuring optimal performance, User Experience (UX), and security
Skills: Web Development · Front-End Web Development · Back-End Web Development · Responsive Web Design · HTML5 · CSS3 · JavaScript · PHP · E-Commerce · Video Editing
Desi HipHop (DHH)
Nov 2022 - Dec 2023 (1 Year and 1 Month)
Web Developer · Hybrid
Desi HipHop (DHH) was my personal project/website to showcast the songs, lyrics, and blogs of Indian HipHop and Pakistani HipHop.
Desi HipHop (DHH) website had CRUD operations for addings songs, lyrics, and blogs of Indian HipHop and Pakistani HipHop.
Skills: UI Design · UX Design · Back-End Web Development · Front-End Development
The Cool Joint
Sep 2022 - Nov 2023 (1 Year and 2 Months)
Web Developer · Full-time
Led comprehensive brand design and social media management initiatives for The Cool Joint, a dynamic fast-food establishment, and its seasonal retail subsidiary, Balaji Seasonable.
❖ Key Responsibilities & Achievements:
• Spearheaded complete visual identity development including logo design, menu layouts, and marketing collateral for both brands.
• Produced and edited engaging video content for social media, significantly enhancing Instagram engagement through strategic Reels content.
• Managed end-to-end social media presence, developing and implementing content strategies across platforms.
• Created seasonal marketing materials and brand assets for Balaji Seasonable's festival-specific product launches.
• Designed promotional materials for various cultural celebrations including Diwali, Uttarayan, Holi, and Rakshabandhan.
Technical Skills and Softwares:
• Adobe Photoshop
• Adobe Lightroom
• Adobe Premiere Pro
• Wondershare Filmora
• Social Media Management
• Brand Identity Design
• Video Production & Editing
• Hand-Menu Design
• Wall-Menu Design
• Marketing Collateral Development
Skills: Brand Design · Logo Design · Video Editing · Social Media Blogging · Adobe Photoshop · Adobe Premiere Pro · Adobe Lightroom
Shyam Fibers
Mar 2022 - Aug 2022 (6 Months)
Graphic Designer · Full-time
As a Graphic Designer at Shyam Fibers aka Royal Quilts, I was responsible for creating visually compelling designs that supported the company's branding and business needs. My primary focus was designing brochures and other legal and marketing materials to promote the company’s products and services effectively. I collaborated with the marketing and legal teams to ensure designs met brand guidelines and compliance requirements.
❖ Key Responsibilities:
• Brochure Design: Developed and designed brochures for product promotions and corporate communication, ensuring clarity, creativity, and adherence to brand standards.
• Legal Documents: Created visually appealing and legally compliant designs for documents and contracts, contributing to professional and polished company materials.
• Brand Consistency: Ensured all designs aligned with the company's visual identity and strengthened the brand's overall presence.
• Collaborative Work: Worked closely with marketing, legal, and production teams to gather requirements and feedback, making necessary revisions and ensuring high-quality output.
• Printing Coordination: Collaborated with printing vendors to ensure final designs were printed as intended, addressing any technical issues related to materials or color consistency.
Skills: Graphic Design · Brand Design · Logo Design
Acme Enterprise
Nov 2021 - Feb 2022 (4 Months)
Graphic Designer / Seller · Full-time
As a Graphic Designer at Acme Enterprise, I was responsible for creating visually appealing designs for the company's sales and marketing materials, helping to enhance the brand's image and improve customer engagement. I collaborated closely with the sales and support teams to ensure designs met business objectives and client needs. My role also involved utilizing Microsoft Excel for tracking design projects and supporting sales efforts.
❖ Key Responsibilities:
• Graphic Design: Created and designed a variety of materials, including sales presentations, promotional brochures, product catalogs, flyers, and digital content to support marketing campaigns and product launches.
• Excel Usage: Managed and tracked design projects using Microsoft Excel, ensuring timely delivery and proper documentation of each project’s status, deadlines, and revisions.
• Brand Consistency: Ensured all designs aligned with the company's visual identity and strengthened the brand's overall presence.
• Brand Consistency: Ensured that all design work adhered to Acme Enterprise's brand guidelines and visual identity to maintain consistency across all materials.
Skills: Sales · Sellers · Microsoft Excel · Support Services